Frequently Asked Questions
We’ll be updating this regularly — reach out to us if you have a question that isn’t addressed here! [email protected]
How can I come see this show?
Tickets are now on sale, and RSVPs are required for access to performance starting locations and the in-ear audio tour experience. While some sections can be witnessed from the public eye, passerby audiences may not be able to join the full tour due to COVID capacity restrictions and safety. Audiences are limited in size so please plan ahead and reserve early.
Where does the show start?
You will receive the exact starting location of your assigned tour in an email sent 24 hours prior to show time. We are assigning tours to insure COVID-safety, best sight-lines and accessibility. If someone you know has received a different location for the show, please do not accompany them to that location as we cannot accommodate more than 20 people per tour group.
What do I need to bring to the show to be prepared?
- A fully charged phone to experience the audio tour! Pro tip – bring a battery pack if you have one!
- Earbuds/headphones (fully charged) that connect to your phone
- Proof of vaccination. The physical CDC card, a photo of it, or your California-issued QR code.
- Warm layers (seriously so many layers – it gets cold!)
- If you need it – a lightweight camping stool for extended standing moments – please do not bring anything that will take up lots of space or block other folks sight-lines
- An empty bladder! Please try to use a restroom before you check in, as the show will NOT have intermissions or pauses. Restrooms are indicated on a pre-show map that you’ll receive 24h before the show
- Enough time. Please plan to arrive extra early with ample time to park/find your way safely. We recommend parking by 7pm!
How do I get the audio tour?
Our amazing production team has custom created a user-friendly Time of Change app for all our audiences to use for the duration of the performance. You will receive special download instructions via email, 24h in advance of your show date. From there, you’ll need to find our App and use data/wifi to download in advance of the performance. If you do not have a smart-phone, please reach out to us at [email protected] ASAP.
Does the audio tour work for iPhones / Androids?
Yes! When you check in at your special starting location, ushers will help you test the app to ensure you’re connected and ready to enjoy the experience! You will need to bring your own headphones.
ALL PERFORMANCES ARE:
MOSTLY OUTDOORS (only 1 section inside a large, open church space)
SMALL AUDIENCES (20-60)
VACCINES REQUIRED (for indoor portions, for all audiences 12 and up)
MASKS ON (all the time)
The safety of our audiences, cast, and crew are our top priority. Reach out with any concerns or questions! [email protected]
Can kids/youth attend?
All ticket-buyers ages 12 and up are required to show proof of vaccination to be permitted to attend. Youth under 12 may attend and remained masked.
There are parts of the performance that may not be appropriate for young audiences.
Mobility, Wheelchair Access, Standing and Sitting
Audiences will be traversing between just under 0.5 miles and 1.0 miles, within a 3 block range of the Haight and Ashbury intersection. This show’s live performance does require audiences to cross multiple intersections (with stop signs on a ‘Slow Street’ and street lights) with the audience group of 20. 2-3 ushers and 1 production staff will be supporting patrons.
Areas for audience members who use wheelchairs or will be sitting on chairs will be reserved and clearly marked. Your ushers will be assisting your group in arranging to allow everyone the most comfort and best sight-lines possible. Please gracefully follow your tour-guides instructions.
Tour guides will have a couple portable foldable camping stools on hand for patrons who need to be seated for the longer stationary potions. Please feel free to email [email protected] to request use of one, or to discuss bringing your own chair. Audiences will not be stationary for more than 5-7 minutes at a time.
Some sidewalks we move along have a small slope. Most groups will move both up and down the sloped sidewalks at some point and one stationary location is on a small slope. There is occasional but minimal uneven pavement that your tour guides will point out.
How do I get there?
Driving & Parking
The Haight-Ashbury has limited free and metered street parking. If you plan to drive and park, please plan ample time for traffic and parking, as you may need to park fairly far away and walk to the show location. This is especially true for weekend shows. Generally, parking may be more available on streets that border the Panhandle and Buena Vista Park, or farther into residential areas.
The three starting locations are best served by three MUNI Bus lines:
7 – runs the length of Haight Street with stops at Baker, Masonic and Clayton St. (every 12 minutes)
43 – runs on Masonic (north/south) with stops at Oak Street and Haight Street (every 12 min weekdays, every 20 min weekends)
33 – runs the western blocks of Haight Street with stops at Ashbury, and Clayton (every 15 min weekdays, every 20 min weekends)
The N Judah (rapid) stops at Cole St. and Carl St. which will result in a longer stroll to the tour sites. Please note the N stops running at 9pm.
We will suggest the best bus line and route stop for you when you receive your tour assignment email 24 hours prior to the show.
I’m unfamiliar with the Haight. Will I feel safe/comfortable?
At JGPG we will take care of each other AND recognize that we are guests in someone else’s neighborhood.
For an hour or so, we are a little community. Please maintain 6 feet of distance between parties whenever possible and be aware of your placement so that everyone can have the best sight-lines to the performances. Your ushers will help you navigate this. Think… a flock of birds moving as a distanced unit and taking care of all its diverse members.
Our unhoused neighbors have the right to their space and our respect, as we are guests in their neighborhood. Please be respect and friendly to the neighborhood residents (housed or unhoused) and do not engage with anyone who may be displaying behavior you find disruptive. If you feel physically unsafe, please speak with your usher/tour guide.
Patrons are encouraged to use the restroom at their home or previous location before they arrive at the show, as the show will NOT have intermissions or pauses. Restrooms are indicated on a pre-show map that you’ll receive 24h before the show—providing options for ADA / gender-neutral restrooms.
If you are experiencing ANY symptoms associated with COVID-19 please do not come to the performance. Email [email protected] to arrange for a full refund or exchange at no cost. Tickets otherwise can be exchanged for a $5 fee.
Should a performance need to be cancelled, due to the COVID-19 pandemic, weather, or other unforeseen circumstances, ticket-buyers may exchange tickets for another available performance at no additional cost. If an exchange isn’t possible, ticket-buyers may email [email protected] to request a full refund. Otherwise your ticket purchase will become a donation to Joe Goode Performance Group, for which we will be tremendously grateful.
Performances will be cancelled if San Francisco’s AQI exceeds an unsafe level, due to wildfire smoke.
I didn’t catch every part of the show I was hoping to see. Can I see the show again?
Yes. We welcome return audience members! You will receive a post-show email with a survey to share about your experience, AND a 25% off discount code to any upcoming performance. Make note in your order of which audience group you have already been on!
Time of Change is presented in partnership with San Francisco Heritage, with producing support by BANDALOOP.
Time of Change will weave and examine the utopian ideals and failures of the hippie era – as they relate to our current revolution. The project will uplift real peoples’ histories, examine the whiteness of the hippie movement, and explore what intersectional liberation means. JGPG is presenting this project with SF Heritage (in the Doolan-Larson Residence at Haight x Ashbury), to celebrate their 50th Anniversary (and JGPG’s 35th). Time of Change is emerging as a collaborative process, with neighborhood meetings, co-creation, and community agency. The team of Artistic co-directors includes: Joe Goode/Joe Goode Performance Group, Melecio Estrella and OYSTERKNIFE (Chibueze Crouch + Gabriele Christian). Time of Change is guided by dramaturg Lashon Daley.
Time of Change is made possible with support from The Creative Work Fund, a program of the Walter and Elise Haas Fund that also is supported by The William and Flora Hewlett Foundation; San Francisco Grants for the Arts; Kenneth Rainin Foundation; Bernard Osher Foundation; Frances Hellman and Warren Breslau; and the generosity of many more individuals.
Joe Goode Performance Group is further supported by Bill Graham Foundation, Caerus Foundation, Fleishhacker Foundation, Sam Mazza Foundation, National Endowment for the Arts, California Arts Council, Phyllis C. Wattis Foundation, and the Zellerbach Family Foundation.